Wadi Al Sanna respects the privacy of visitors to its website and handles personal data and technical information submitted through the website in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including relevant requirements of the Personal Data Protection Law.
Information We Collect
We may collect information that you voluntarily provide through the website, including:
- Full name and company name.
- Email address and phone number.
- Industry or business activity.
- RFQ and technical enquiry details.
- Required service, material, quantity, dimensions and approximate weight.
- Required delivery date.
- Engineering drawings, CAD files, specifications and technical documents.
- Any other information you choose to provide.
Some technical information required for website operation and security, such as browser, device or connection data, may also be processed depending on the technical services used by the website.
Purpose of Data Collection
Information may be used for purposes related to Wadi Al Sanna's business, including:
- Responding to enquiries and RFQ requests.
- Reviewing manufacturability and project feasibility.
- Evaluating dimensions, weight, material and machining requirements.
- Communicating regarding technical or commercial requirements.
- Preparing quotations or technical proposals where applicable.
- Following up enquiries and projects.
- Improving website performance and user experience.
- Meeting applicable legal and regulatory requirements.
Confidential Technical Information
Engineering drawings, CAD files, technical specifications and project information may contain sensitive commercial or technical information. Such information is handled for the purpose of reviewing the related enquiry or project, with access limited as appropriate to persons or service providers involved in processing the request.
Submitting a drawing or technical file through the website does not by itself transfer ownership of any intellectual property rights to Wadi Al Sanna.
Where a project requires additional confidentiality arrangements or a separate Non-Disclosure Agreement (NDA), these may be agreed separately before additional sensitive information is exchanged.
Lawful Basis for Processing
Depending on the circumstances, personal data may be processed on the basis of:
- Your consent where required.
- Steps taken at your request before entering into a contractual relationship.
- Performance of commercial or contractual obligations.
- Legitimate business interests related to your enquiry or project.
- Compliance with applicable legal obligations.
Data Protection & Security
We take reasonable organizational and technical measures to help protect submitted data and information against unauthorized access, use or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely free from risk.
Data Sharing & Service Providers
Wadi Al Sanna does not sell personal data submitted through this website.
Information may be shared or processed, where necessary, by:
- Technical service providers used to operate website forms and file uploads.
- Hosting or infrastructure service providers.
- Advisers or project-support parties where their involvement is necessary and permitted.
- Government, regulatory or judicial authorities where disclosure is required by law.
The website may use third-party technical services whose infrastructure may process information in different locations. Any such processing is subject to applicable legal requirements governing data processing and transfer.
Data Retention
Information is retained for as long as reasonably necessary to fulfill the purpose for which it was collected, follow up an enquiry or project, or meet applicable legal and legitimate business requirements.
Data may be deleted or anonymized when there is no longer a legitimate need to retain it, unless retention is required by law.
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate information.
- Request updating of your information.
- Request deletion where permitted by law.
- Withdraw consent where processing is based on consent and withdrawal is applicable.
Privacy-related requests may be sent to: sales@valleymakers.sa
Children's Data
This website is intended for industrial and business enquiries and is not directed to children or minors. We do not intentionally seek to collect their personal data.
Cookies & Similar Technologies
The website may use cookies or similar technical technologies where required for website functionality, performance or security. If analytics or tracking tools requiring user consent are introduced in the future, appropriate consent requirements will be applied.
Policy Updates
This Privacy Policy may be updated when legal requirements, services or data-processing practices change. The updated version will be published on this page with a revised effective or update date.
For questions regarding this Privacy Policy, contact us at sales@valleymakers.sa